Planning ahead

Mom keeps saying she’s fine? Start with one good question.

She says she’s fine, and you’re not so sure. Start with one open question, offer something small and let Mom lead the plan. Her Circle follows along, with Mom deciding what’s shared.

Free to start
No tech skills needed
Mom stays in charge

An illustrative example

Every family talks about this differently. Use this as a starting point, and talk to a navigator about what fits your family. It’s free.

An older woman with silver hair talking with a younger woman over coffee
Her plan, her pace.
Talking it through plan
3 of 16 done
Picked a calm time to talk
Sunday lunch
Asked what’s been a hassle
Nia
Offer one small thing
Kofi
Kofi · just now
Happy to drive Mom to choir on Thursdays.
Mom
Daily check-in · 9:02
“Good talk Sunday. Lunch again soon?”
Send a smile

Who’s this plan for?

Pick who’s at the centre and we’ll write this page around them.

Who’s at the centre?
Mom
Their name
First name (optional)
Call them
she
he
they
Something you can do in Pearl today

Talk first, then plan together

Here’s what talking it through can look like in Pearl. Use these steps to start, share them with your Circle and change anything that doesn’t fit Mom.

1
Listen first
Questions, not answers
Pick a calm moment
Over tea or on a drive, not in a rush
Nia
Ask one open question
“What’s been a hassle lately?”
Nia
Listen more than you talk
Note what matters most to Mom
Kofi
Leave it open
One chat is a start, not a decision
Whole Circle
2
Offer small
One easy yes at a time
Offer one small thing
A ride to choir on Thursdays
Kofi
Mom decides who knows
She chooses what’s shared, and with whom
Mom
Ask what she wants to keep doing
Her garden, her errands, her way
Nia
Bring in someone she trusts
Sometimes a friend says it best
Claire
3
Her plan
Written down, led by Mom
Write down what she said yes to
So nobody has to ask twice
Mom
A regular Sunday call
Ten minutes on how the week went
Nia
Daily check-ins, if she likes
One tap to say how she’s feeling
Mom
Share the plan with the Circle
Everyone sees the same page
Whole Circle
4
Keep talking
Small steps, often
Try the next question
When she’s ready, not before
Kofi
Take turns with siblings
Nobody carries every chat alone
Nia
Talk to a navigator
A free chat when you feel stuck
Kofi
Check in on the plan
What’s working and what Mom wants to change
Whole Circle
Start the conversation in Pearl today.
Write down what Mom says yes to, share small jobs with the people she trusts and keep everyone on the same page. Mom decides what’s shared.
Sign up free
The Market · coming soon

Keep the local pros Mom counts on in one place

Save the pros Mom already trusts, see who your Circle uses or ask your Circle for a name. Here’s how it will work in The Market. The names below are examples.

Examples only. Every suggestion will show where it came from.
Near you
Used by your Circle
Ask your Circle
Near you

Home repairs

Someone Mom trusts for the leaky tap, the storm windows and the odd fix.

Northside Home Repairs
1.2 km · Weekdays and Saturdays
Compare home repairs
Near you

Lawn and snow

Grass cut in summer and the driveway cleared in winter, without Mom on a shovel.

Maple Grove Yard Services
Seasonal plans · 3.4 km
Compare yard services
Used by your Circle

Groceries

The weekly order Mom already places, saved where her Circle can see it.

Corner Basket
Mom orders from them every week
See more near Mom
Ask your Circle

Cleaning

A tidy home every other week, right on the shared calendar.

Nia
Anyone know a good cleaner near Mom?
Claire
We love Bright Nest. Sending their number!
See cleaners near Mom
Near you

Pharmacy

Refills, pickup times and the pharmacist’s number, all in one place.

Lakeshore Pharmacy
Delivers Wednesdays · 2.1 km
Compare pharmacies
Used by your Circle

Family doctor

The clinic’s number and Mom’s next checkup, where her Circle can find them.

Dr. Amin
In Mom’s Circle · Checkup in May
See more near Mom
Two friends laughing over tea

Get the neighbours involved

A neighbour can hold a spare key, bring in the bins or pop in to say hi. Share just that part of the plan, nothing more.

Claire · next door
I’ll bring the bins in every Tuesday.
Add a neighbour to Mom’s Circle
A big circle of family and friends laughing together outdoors

Small jobs, shared out

Split the little things across the Circle: the dog walker’s key, the tablet update and the closet clean-out. Nobody carries it all.

Kofi
Who can help Mom set up her new tablet?
Claire
Me! Saturday after lunch.
Ask Mom’s Circle

How to choose well

Questions we suggest asking any company before you say yes.

Are your staff screened and insured?
Can Mom meet them before the first visit?
What happens if someone is sick or late?
How will you share updates with the family?
What does it cost, and is there a minimum?
Can we pause or cancel easily?

Everyone Mom counts on, in one Circle

Family, friends, local pros and the apps she already uses. Mom stays at the centre and decides who’s in. The names here are examples.

Family and friends
Nia
Inner Circle
Daughter · first call, documents
Kofi
Inner Circle
Son · the bank and tech help
Claire
Friend
Neighbour · spare key and the bins
Trusted Providers
Lakeside Rides
Rides to appointments
Happy Paws Walking
Dog walks, three times a week
Northside Home Repairs
The odd fix around the house
Apps you already use
Pharmacy
Refills and pickup times
Groceries
The weekly order
Video calls
Sunday catch-ups with family
A smiling woman making a heart with her hands
Circle builder

Not sure who to include? Start with our Circle builder.

Prompts for everyone from her bank to her dog walker, plus the things Mom wants to do. Free and about 10 minutes, with a list you can download to keep and share.

Build Mom’s Circle

Less chasing, more living

Pearl keeps everyone in the loop so nobody has to hold it all in their head.

Nia · request
Can someone drive Mom to the eye doctor Friday?
Claire I can do Thursday

Ask for a hand

Post a request once. The right person says yes, and everyone sees it’s handled.

Mom
How are you feeling today?

A daily check-in

Mom shares how she’s feeling in one tap, and the Circle can send a smile back.

THU
14
Eye doctor
2:30 · Claire is driving
FRI
15
Dog walk
10:00 · Happy Paws Walking
FRI
15
Movie night
7:00 · Kofi and Claire

One shared calendar

Appointments, routines and visits in one place, so nobody double-books.

Nia
Everything
Kofi
Plan and calendar
Happy Paws
Dog walks only

Mom decides who sees what

Trusted Providers only see the steps they’re part of, nothing more.

Questions families ask

Something else on your mind? A navigator can talk it through with you.

A Pearl navigator
Tip from our navigators
Start with one open question, like “What’s been a hassle lately?” Then listen. One good chat is a start, not a decision, and Mom leads from there.
Talk to a navigator, it’s free
Does Mom need to use the app?

No tech skills needed. Mom can check in with one tap, or let her Circle handle the details while she stays in charge of who is in and what they see.

Can we save this plan?

Plans are coming to Pearl soon. Today you can build Mom’s Circle with our Circle builder and download your list, so everyone is ready when plans arrive.

What does it cost?

Starting a Circle is free, and the person at the centre is always free. Plus is $15 CAD a month, with a 14-day free trial.

Who can see what?

Only the people in the Circle, and only what Mom invites them to see. Trusted Providers see the steps they are part of. Passwords are never shared in Pearl unless she chooses.

Can someone help us set it up?

Yes. A Pearl navigator can help you get started and find local help. It is free, with no account needed.

Talk it through together. Everyone feels heard.

Start a free Circle around Mom, or talk to a navigator who can help you set it up.

Mom
Daily check-in · 9:00
“All set. Feeling good.”
Send a smile