Free tool · about 5 minutes

While Mom is in the hospital, share the visits

A hospital stay can stretch from days into weeks, especially while the team works out where Mom goes next. Make a simple visit plan, pick one family contact and keep one list of questions, so nobody sits there alone and nobody burns out.

Who’s in the hospital?
1

Who visits which day

One name per day is plenty. Neighbours and friends count too. Leave a day empty and it shows as a gap to fill.

2

One family contact

The person the hospital team calls first, who then updates everyone else. It saves the nurses ten phone calls and keeps the story straight.

3

Questions to bring

Tick the ones you want answered this week. Write the answer down, with the name of who answered.

    4

    Get home ready

    Start now, while there’s time. Put one name beside each job.

    If the stay gets longer

    What “alternate level of care” means

    Sometimes the team says your parent no longer needs hospital treatment, but it isn’t safe to go home yet. In Ontario that’s called an ALC designation. Your parent stays in hospital while the next step is arranged.

    Where they might go next

    Home with support, a rehab or convalescent program, a retirement home or a nursing home. Ask the team which options are on the table and what each one needs.

    What it can cost

    While someone waits for a nursing home bed, the hospital can charge a daily co-payment. If a nursing home admission is authorized and they stay more than 24 hours after that, Ontario hospitals charge $400 a day.

    Choosing homes early

    Under Ontario’s More Beds, Better Care Act, a placement coordinator can arrange a home your parent didn’t pick, within 70 km of where they want to be (150 km in the north). Choosing up to five homes early keeps the decision with your family.

    Rules and fees change. Check with the hospital team and Ontario Health atHome. More detail in our guide: Bringing a parent home from the hospital in Ontario.

    What happens in Pearl

    One calendar for visits. One place for updates.

    In Mom’s private Circle, the visit plan becomes a shared calendar, the family contact posts one update for everyone and the jobs at home get a yes from someone. Mom stays in charge of who sees what.

    • A shared visit calendarEveryone sees the gaps and can say yes to a day.
    • One update, everyone in the loopNo more retelling the doctor’s news five times.
    • Home ready for day oneRides, meals and the first nights, each with a name.

    Questions families ask

    Is anything I type sent anywhere?

    No. The plan stays in this browser. “Send the plan to family” opens your own messages or copies the text, so it comes from you.

    Who should be the family contact?

    Someone who can pick up the phone during the day and is happy to pass news on. It doesn’t have to be the person who lives closest.

    How often should someone visit?

    There’s no right answer. Ask Mom what helps. Some people want company every day, others want rest. A short visit at mealtime often goes a long way.

    What if we disagree with the discharge plan?

    Say so early and put it in writing. Ask the team what would need to be in place for a safe discharge. If that doesn’t settle it, contact the hospital’s patient relations office, then Ontario’s Patient Ombudsman.

    We’re not medical or legal experts. This is general information, not advice for your parent’s situation. Sources: Ontario: Hospital co-payment, Ontario: Apply for long-term care, Ontario Health: Understanding ALC. Last checked October 2026.