Pearl gives you one shared place to coordinate daily life and support for someone you care about. Instead of scattered texts, calls and guesswork, everyone in the Circle can see what's needed, who's helping and what's been done.

Anyone who wants to stay connected and organized around someone they care about. Family, friends, neighbours, colleagues. If you'd pick up the phone for them, you belong in their Circle.

No more being the one person who holds everything together. You can create requests, assign tasks, share updates and track what's happening, so the mental load gets shared across your whole Circle, not just you.

Not at all. Pearl is built for people who are spread out. Whether you're across town or across the country, you get the same visibility and can step in from anywhere.

Yes, that's the whole idea. Siblings, cousins, neighbours, friends, Trusted Providers. Everyone sees what's needed, and anyone can step up.

Pearl is designed to be simple enough for anyone. Large text, clear buttons, voice input and a straightforward layout. If they can send a text, they can use Pearl. And if they'd prefer, someone in the Circle can manage things on their behalf.

No. You’re at the centre of your own Circle. You decide who’s in it, what you need help with and how involved others are. You stay in charge, with support when you want it, on your terms.

Anything from asking for a ride to the doctor, to reminding your daughter about dinner on Sunday, to keeping track of your week. Requests, reminders, events and chat, all in one place.

Not at all. Sign up, invite a few people to your Circle and you're in. No learning curve. If you can send an email, you can use Pearl.

That's actually the best time to start. Pearl isn't about needing help, it's about staying connected and organized so things don't fall through the cracks later. Think of it as your Circle, ready when you are.

Pearl isn't just messaging, it's coordination. One place where everyone is together, with less tool-hopping and fewer things slipping through the cracks. Build your Circle, create events, share requests or just send your daughter an update. It brings everything into one shared space.

Anyone your family already relies on to support a loved one. A PSW, a cleaner, a dog walker, a handyman, a meal delivery person. If you trust them, they belong in your Circle.

Invite them into your Circle, just like you would a friend or family member. They can see relevant requests, pick up tasks and stay coordinated with everyone, without the back-and-forth calls and texts.

No. You control how much access they have. They only see what's relevant to them. Keep them in the loop, or at arm's length, whatever works for you.

Absolutely. Most families have several people who help out. PSWs, neighbours, local services. Add as many as you need. Your Circle grows with you.

That's the point. Someone who pitches in now and then might become a regular part of your Circle. You can adjust as things evolve. No awkward conversations, just a flexible Circle that adapts with you.

Start with the people you already trust. Your Circle can recommend local businesses, and you decide who to add as a Trusted Provider. In the Marketplace you can browse services, events and everyday apps, see ratings from other Pearl families and save the ones you like. Pearl doesn't vet or endorse listings. You choose who comes into your Circle.

Yes. If you already have a PSW, a cleaning service or a neighbour who helps out, invite them into your Circle as a Trusted Provider. They'll see relevant requests and can coordinate alongside everyone.

Google shows you everyone. On Pearl, you see what fits your moment, with recommendations from your own Circle and ratings from other Pearl families. Once you find someone good, add them to your Circle so they're there next time. No re-searching.

Your arrangement is directly between you and the business. If something isn't right, tell us at mycircle@hellopearl.app and we'll review the listing.

Yes. Your data is encrypted and stored securely on our infrastructure. We follow PIPEDA and PHIPA (Canada's federal and provincial privacy laws) and HIPAA (the U.S. health information standard). SOC 2 certification is underway.

Only the people in your Circle, and only what's relevant to them. Trusted Providers see requests and tasks they're involved in, not your private family conversations. You control access through your Circle settings.

No. We never sell your personal information. Your data is used only to run the platform and improve your experience. Full details are in our Privacy Policy at hellopearl.app/privacy-policy.

No. Hello Pearl is a private family app for planning everyday life together. You can use it to care for someone you love, but we believe the person at the centre is a person first, not a patient. We don't keep medical records. Your doctor, pharmacy and hospital do. If you choose to add a health detail, like an appointment or a medication reminder, only the people you allow can see it. Health questions go to your health team, and in an emergency, call 911.

Yes. You can request deletion of your account and personal data at any time by contacting privacy@hellopearl.app.