Something has changed

Home from the hospital? Let’s make the first two weeks easier.

Rides, meals, the follow-up visit and who’s stopping by. Start with the people around Dad, line up help near him, and keep everyone in the loop, with Dad deciding what’s shared.

Free to start
No tech skills needed
Dad stays in charge

An illustrative example

Every family and every recovery is different. Follow the hospital’s discharge instructions, and talk to a navigator about what fits your situation. It’s free.

A son helping his dad out of the car after a hospital stay
Welcome home, Dad.
Coming home plan
3 of 16 done
Ride home Friday, 11:00
Lakeside Rides
Food delivery for the weekend
Corner Basket
Pick up prescriptions
Daniel
Daniel · just now
I’ll grab the prescriptions on my way over.
Dad
Daily check-in · 9:02
“Slept well. A bit tired.”
Send a smile

Having surgery yourself?

Getting ready for your hip or knee surgery

The first weeks at home go better with a plan. Line up who drives you, who checks in the first few nights and who brings meals, before you go in. You decide what to ask for and who sees it.

Free for you, always. Your Circle gets everyone on the same page. Nobody has to do anything they haven’t said yes to.

  1. 1

    Book your ride there and back

    Someone to drive you in and to pick you up when you leave the hospital.

  2. 2

    Line up the first few nights

    Who stays over or checks in each evening.

  3. 3

    Get the house ready

    Clear the walkways, move everyday things to waist height and set up a firm chair with arms.

  4. 4

    Fill the freezer

    Meals for the first week, or a list of who drops them off and when.

  5. 5

    Share out the physio rides

    Follow-up and physio visits add up. Put them on one calendar so the driving is shared.

From our founder

I’ve taken my parents home from the hospital on 8 different occasions. It’s never the same twice.

Every homecoming was different. What made each one easier was planning around it: a calm plan for food, so nobody was scrambling at dinner time, the jobs shared out, so no one person carried it all, and, when I could, a navigator to take the stress of the research off my plate. That’s why we built Hello Pearl.

Expect the team to change

Information can feel like broken telephone, especially on a weekend when the doctor you usually deal with is off. We had one doctor try to discharge my dad and the next one say he needed to stay indefinitely. You can’t always sort out a mix-up like that, unfortunately, but expecting it, and writing down who to speak to, is sometimes the best thing you can do to organize the chaos.

Angie Kramer, founder of Hello Pearl, Oakville

Local help for the first weeks

Businesses that make coming home easier

Family and friends can’t cover everything. These are the local businesses families lean on most after a hospital stay. In The Market, coming soon, you’ll find Trusted Providers for each one and invite them straight into your Circle.

Food and errands

  • Meal delivery
  • Grocery delivery
  • Pharmacy delivery
  • Errands and shopping help

Getting around

  • Rides to appointments
  • Accessible transportation
  • Medical equipment rental and delivery

Home and yard

  • Lawn and garden
  • Snow clearing
  • Cleaning
  • Laundry
  • Handyman, grab bars and ramps

Health and recovery

  • Personal support workers
  • Nursing at home
  • Physio at home
  • Foot health

Everyday life

  • Companion visits
  • Pet sitting and dog walking
  • Hair at home
  • Tech help

Who’s this plan for?

Pick who’s at the centre and we’ll write this page around them.

Who’s at the centre?
Dad
Their name
First name (optional)
Call them
she
he
they
An example plan to discuss together

The first two weeks, planned together

Here’s what the first two weeks often look like. Use it as a guide, share it with your Circle, and change anything that doesn’t fit Dad.

1
Before you leave
The day of discharge
Book the ride home
Friday at 11:00, with help to the door
Lakeside Rides
Food delivery for the weekend
Ready meals at the door before Dad gets home
Corner Basket
Snap the discharge notes
So everyone reads the same instructions
Mei
Walker and shower chair
Delivered the day before he’s home
Steady Step Supply
2
Day one
Settling in
Someone home when Dad arrives
Daniel stays for dinner
Daniel
Pick up prescriptions
Ready for pickup Friday afternoon
Pharmacy app
Set up a comfy spot downstairs
Chair, blanket and charger in reach
Mei
Get the neighbours involved
Sarah grabs the mail and pops by
Sarah
3
First week
Finding a rhythm
Daily check-in at 9
Dad shares how he feels in one tap
Dad
Doctor’s visit
Thursday at 2:30, Mei drives
Mei
Meals for the week
Delivered Monday and Thursday
Corner Basket
Cleaning every other week
Found by asking the Circle
Bright Nest Cleaning
4
Week two
Back to his routine
Physio at home
Tuesdays and Fridays at 10
Strong Steps Physio
A short walk together
Around the block after lunch
Sarah
Movie night with Dad
Friday at 7, popcorn included
Daniel
Look over the plan
What is done and what is still needed
Whole Circle
Plans are coming to Pearl soon.
Until then, use this example to talk things through together. Start Dad’s Circle in Pearl now and everyone will be ready when plans arrive.
Sign up free
The Market · coming soon

Line up help near Dad for the first few weeks

Compare local companies, see who your Circle already uses or ask your Circle for a name. Here’s how it will work in The Market. The names below are examples.

Examples only. Every suggestion will show where it came from.
Near you
Used by your Circle
Ask your Circle
Near you

Home support

A few hours of help at home each day while Dad gets his strength back.

Helping Hands Home Services
1.2 km · Days, evenings and weekends
Compare home support
Near you

A short stay for a few weeks

Not quite ready to be home alone? Some residences offer short stays while Dad recovers.

Maple Grove Residence
Short-stay suites · 3.4 km
Compare residences
Used by your Circle

Food delivery

Ready-made meals or groceries at the door, so nobody cooks on day one.

Corner Basket
Mei orders from them every week
See more near Dad
Ask your Circle

Cleaning

A tidy home without Dad lifting the vacuum.

Mei
Anyone know a good cleaner near Dad?
Sarah
We love Bright Nest. Sending their number!
See cleaners near Dad
Near you

Mobility equipment

Rent or buy a walker, shower chair or grab bars, delivered before he’s home.

Steady Step Supply
Delivers next day · 2.1 km
Compare suppliers
Used by your Circle

Doctor’s visit

Book the follow-up with his family doctor, or a home visit if getting out is hard.

Dr. Amin
In Dad’s Circle · Thursday at 2:30
Find a home visit
Two friends laughing over tea

Get the neighbours involved

A neighbour can grab the mail, shovel the walk or pop in to say hi. Share just that part of the plan, nothing more.

Sarah · next door
I’ll take the mail and the walk this week.
Add a neighbour to Dad’s Circle
An older couple holding hands at home

Company for movie night

Someone to come by, make popcorn and watch a movie with Dad. Good company helps him feel like himself again.

Daniel
Who’s free Friday for a movie with Dad?
Sarah
Me! I’ll bring the popcorn.
Ask Dad’s Circle

How to choose well

Questions we suggest asking any company before you say yes.

Are your staff screened and insured?
Can Dad meet them before the first visit?
What happens if someone is sick or late?
How will you share updates with the family?
What does it cost, and is there a minimum?
Can we pause or cancel easily?

Everyone who helps, in one Circle

Family, friends, local pros and the apps you already use. Dad stays at the centre and decides who’s in. The names here are examples.

Family and friends
Mei
Inner Circle
Daughter · appointments and rides
Daniel
Inner Circle
Son · first night home, prescriptions
Sarah
Friend
Neighbour · walks and the mail
Trusted Providers
Lakeside Rides
Rides to appointments
Strong Steps Physio
Physio at home, twice a week
Helping Hands Home Services
A few hours of help each day
Apps you already use
Pharmacy
Refills and pickup times
Groceries
The weekly order
Video calls
Sunday catch-ups with family
A smiling woman making a heart with her hands
Circle builder

Not sure who to include? Start with our Circle builder.

Prompts for everyone from his bank to his dog walker, plus the things Dad wants to do. Free, about 10 minutes, and you can download your list to keep and share.

Build Dad’s Circle
Then split the jobs fairly

Less chasing, more living

Everyone stays in the loop, so nobody has to hold it all in their head.

Mei · request
Can someone be with Dad for physio on Friday?
Sarah I can do Friday

Ask for a hand

Post a request once. The right person says yes, and everyone sees it’s handled.

Dad
How are you feeling today?

A daily check-in

Dad shares how he’s feeling in one tap, and the Circle can send a smile back.

THU
14
Doctor’s visit
2:30 · Mei is driving
FRI
15
Physio at home
10:00 · Strong Steps Physio
FRI
15
Movie night
7:00 · Daniel and Sarah

One shared calendar

Appointments, visits and deliveries in one place, so nobody double-books.

Mei
Everything
Daniel
Plan and calendar
Strong Steps
Physio visits only

Dad decides who sees what

Trusted Providers only see the steps they’re part of, nothing more.

Questions families ask

Something else on your mind? A navigator can talk it through with you.

A Pearl navigator
Tip from our navigators
Before you leave the hospital, snap a photo of the discharge notes and add it for the Circle. Everyone reads the same instructions, and nobody has to retell them.
Talk to a navigator, it’s free
How hospital discharge works in Ontario
Does Dad need to use the app?

No tech skills needed. Dad can check in with one tap, or let his Circle handle the details while he stays in charge of who is in and what they see.

Can we save this plan?

Plans are coming to Pearl soon. Today you can build Dad’s Circle with our Circle builder and download your list, so everyone is ready when plans arrive.

What does it cost?

Starting a Circle is free, and one person at the centre joins each Circle free. Plus is $15 CAD a month or $150 a year, with a 14-day free trial.

Who can see what?

Only the people in the Circle, and only what they are invited to see. Trusted Providers see the steps they are part of, nothing more.

Can someone help us set it up?

Yes. A Pearl navigator can help you get started and find local help. It is free, with no account needed.

Coming home is the goal. We’ll help with the rest.

Start a free Circle around Dad, or talk to a navigator who can help you set it up.

Dad
Daily check-in · 9:00
“Home and feeling better.”
Send a smile